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 Avaya Technical Certificates:  
 ACSCD (AVAYA Certified Specialist IP Telephony Design)  3 persons
 ACSCI (AVAYA Certified Specialist IP Telephony Implement)   5 persons
 ACACN (AVAYA Certified Associate of Communication Networking)  13 persons
 ACS (Avaya Certified Specialist)  1 person
 ACCT (AVAYA Convergence Certificated Teacher)   2 persons
 NICE Technical Certificates:  
 NICE Presales Training  8 persons
 NICE Log 8.9 Technical Training  3 persons
 NICE Log VoIP 9.10 technical training  3 persons
 VoIP and CMAPI Technical Training  3 persons
 Others:  
 CCIE (Cisco Certified Internetwork Expert)  1 person
 CCNP (Cisco Certified Network Professional)  2 persons
 PMP (Project Management Professional)  1 person

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