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Customer Care Specialist
2008-03-06
Location: Shanghai  
Quantity: 2
Experience
Language: English CET4 or above
Salary: TBD   
Degree: Bachelor at least   
Resume: both of English and Chinese
 
Job description:
  1. Maintain and develop customer relations to promote business effectively
  2. Resolve outstanding customer issue collaborated with service team
  3. Initialize quotation and prepare contract of maintenance, service and lease
  4. Negotiation with customer to ensure renewal of maintenance and service contract
  5. Maintain customer database and related contract
Qualifications:
  1. Bachelor degree or above from famous universities, majored in telecommunication, business administration, or other related majors
  2. Excellent interpersonal skills and negotiation skills
  3. Like challenging work and willing to travel
  4. Strong expectation for success and self-motivation
  5. Excellent command of English and Mandarin both in written and oral
  6. Familiar with MS office tools
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